Great experience working with Nick Royer. Customer service is top notch! Every time we called Nick he responded in a timely manner and was out to see us same day to address our concerns. Nick is incredibly professional, always follows through on all communication and is very knowledgeable. Highly recommend New View Roofing!
Aaron Vo
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May 01, 2022
I contacted the New View Roofing after the insurance denied my claim to replace my roof. Scott Berlin was assigned to work with me. From day one, Scott showed up right on time and made a very good impression on how he would help me with the claim process. Scott arranged an experience inspector to take photos of my damaged roof, gutter and fence and sent the estimate to the insurance. Due to the detailed report the insurance had no choice but to approve my claim. Through out the whole process, Scott was quite courteous, pleasant to work with, and patience with many of my questions. Scott communicated effectively through emails and texts and was always being truthful with what he promised. What an awesome job, Scott. Thank you so much! I'm very happy with the new roof, gutters, and stained fence. I'd definitely recommend Scott Berlin from New View Roofing.
Louise Lee
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March 08, 2022
New View Roofing replaced our roof due to hail damage about a month ago (Feb 2022). We are one of the biggest skeptics of roofing companies as there seems to be someone knocking on our door every other week. In fact, we see roofing contractors as piranhas. However, we happened upon New View after seeing one of our neighbors having work done on her fence. Fortunately for us, New View Roofing bucked our skepticism, and it wasn’t without some initial resistance. Our manager, Burton Hughes was exceptional. He was proactive about following up with us but was never pushy. He always arrived early, was on top of the process, patient in explaining the process, made things happen quickly, ensured the highest attention to detail, and even offered some suggestions. Our roof looks so much cleaner with the ridge vents that he suggested. In addition, he arrived early on a Sunday AM even though our insurance company only gave us late notice Saturday afternoon that an adjuster was coming out to inspect our roof the next morning. Who would have known adjusters work on a Sunday? Burton worked closely with our insurance company to ensure that all the damages were truly considered and was able to get additional coverage for us. As far as the roofing crew, they were incredibly efficient and conscientious. They also arrived early, started work promptly and worked diligently to replace our roof in one day. We are still in awe that the work was completed in just one day. New Roof does not subcontract out the work, so the quality of the crew’s work stands out. The team is skilled, and they work so smoothly together to remove, repair, replace and even clean-up. As minor as that sounds, this company stands out amongst other roofing companies because they invest money on people to ensure that nails and damaging debris are picked up properly on both our premise and our neighbors’ property after the formal work was done. That was not the case with some of our other neighbors who used other companies. We could go on and on about New View Roofing and our manager Burton Hughes. Trust us – New View Roofing is a top-notch roofing company, and you will not go wrong entrusting them with you roof, gutter, or fence replacement and repairs. And if you do use them, ask for Burton! He will take care of you, make your needs a priority, and is overall exceptional!
M
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January 17, 2022
James was super helpful and informative. They got the job done and are truly about helping people, they didn’t nickel and dime to rip me off. Thank you guys so much!
Vir Mehta
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October 24, 2021
Really happy with work and follow up’s. Would highly recommend it.
Joey went above and beyond to make sure project is successful & done right!
Our Address
4722 Gaston Ave, Dallas, TX 75246, USA
Claim Listing : New View Roofing
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Great experience working with Nick Royer. Customer service is top notch! Every time we called Nick he responded in a timely manner and was out to see us same day to address our concerns. Nick is incredibly professional, always follows through on all communication and is very knowledgeable. Highly recommend New View Roofing!
I contacted the New View Roofing after the insurance denied my claim to replace my roof. Scott Berlin was assigned to work with me. From day one, Scott showed up right on time and made a very good impression on how he would help me with the claim process. Scott arranged an experience inspector to take photos of my damaged roof, gutter and fence and sent the estimate to the insurance. Due to the detailed report the insurance had no choice but to approve my claim. Through out the whole process, Scott was quite courteous, pleasant to work with, and patience with many of my questions. Scott communicated effectively through emails and texts and was always being truthful with what he promised. What an awesome job, Scott. Thank you so much! I'm very happy with the new roof, gutters, and stained fence. I'd definitely recommend Scott Berlin from New View Roofing.
New View Roofing replaced our roof due to hail damage about a month ago (Feb 2022). We are one of the biggest skeptics of roofing companies as there seems to be someone knocking on our door every other week. In fact, we see roofing contractors as piranhas. However, we happened upon New View after seeing one of our neighbors having work done on her fence. Fortunately for us, New View Roofing bucked our skepticism, and it wasn’t without some initial resistance. Our manager, Burton Hughes was exceptional. He was proactive about following up with us but was never pushy. He always arrived early, was on top of the process, patient in explaining the process, made things happen quickly, ensured the highest attention to detail, and even offered some suggestions. Our roof looks so much cleaner with the ridge vents that he suggested. In addition, he arrived early on a Sunday AM even though our insurance company only gave us late notice Saturday afternoon that an adjuster was coming out to inspect our roof the next morning. Who would have known adjusters work on a Sunday? Burton worked closely with our insurance company to ensure that all the damages were truly considered and was able to get additional coverage for us. As far as the roofing crew, they were incredibly efficient and conscientious. They also arrived early, started work promptly and worked diligently to replace our roof in one day. We are still in awe that the work was completed in just one day. New Roof does not subcontract out the work, so the quality of the crew’s work stands out. The team is skilled, and they work so smoothly together to remove, repair, replace and even clean-up. As minor as that sounds, this company stands out amongst other roofing companies because they invest money on people to ensure that nails and damaging debris are picked up properly on both our premise and our neighbors’ property after the formal work was done. That was not the case with some of our other neighbors who used other companies. We could go on and on about New View Roofing and our manager Burton Hughes. Trust us – New View Roofing is a top-notch roofing company, and you will not go wrong entrusting them with you roof, gutter, or fence replacement and repairs. And if you do use them, ask for Burton! He will take care of you, make your needs a priority, and is overall exceptional!
James was super helpful and informative. They got the job done and are truly about helping people, they didn’t nickel and dime to rip me off. Thank you guys so much!
Really happy with work and follow up’s. Would highly recommend it. Joey went above and beyond to make sure project is successful & done right!