I have used Faz Roofing 4-5 times and experienced #1 quality of work, service, professionalism and timely service each time. You would be very happy with their work.
FAZ ROOFING is the worse customer service experience that I’ve ever encountered. Consider other roofing companies before this one. I was a returning customer. This time, the quality was horrible. Shingles on my roof were not properly sealed, they messed up my satellite tv, which a DIRECTV technician had to come out and fix, and they also fixed a few other things that they messed up. After coming back a few times to complete the work,I paid them in full. Later Ruben Faz (the owner) wanted to charge me an additional $175 for a piece of wood ($7.30) in which they messed up and replaced. Ruben sent nasty/threatening text messages to my phone (which I will use for court purposes) because I simply asked him to break down those unnecessary charges. This was totally unprofessional on top of the poor work that was done. I would look elsewhere for future roofing and would never refer this company to anyone else. RESPONSE: Go figure that you would come on here and reply to attempt to clean your name by making me seem as if I am wrong. I TOLD YOU that your guys messed up my satellite and stopped my cable from working that day you came to my house due to poor sealing of the shingles, the holes they put in the front of my house, and the wood that they chipped. (I have pictures too). I have the work order and the receipt for that DIRECTV repair. If you wasn't so busy trying to go back and forth with me that day you would've clearly heard me. Apparently you don't listen to your customers. And the fact that you sent me nasty, ugly messages, and to top it off, name calling messages (WHICH I HAVE AS PROOF AND WILL POST THEM IF YOU CONTINUE THIS NONSENSE) is ridiculous and unheard of coming from a so called place of business. You are very unprofessional as a business owner. You need to learn how to LISTEN and TALK to your customers. The fact is you did not do a good job on my home, which is why you had to come back a few times. I'm sure you wouldn't like it Ruben if someone did a halfway job on your home. So yes, MY CONCERNS MATTER!!! Although it does not to you. You lost my business, my neighbor's business, and my brother-in-law's business that you would've had. I was a RETURNING CUSTOMER BECAUSE I TRUSTED YOUR COMPANY WITH MY HOME!!! BIG MISTAKE!!!!
Had my roof done in 2012. Finished on day. Looks great. Very fair price
After getting different companies to come out, Fax was the only one that didn't ask if we filed a claim. They came out, measured and left quote. The rest are more interested in insurance check. Oh, and roof was installed in one day.
I called the FAZ Roofing company because of a leak i had in my home they did a great job replacing old rotted out plywood & shingle’s and never had problems since .